How Investigations Work

Start Communication:

  • Send Communication via CONTACT US tab on SIG website: https://signatureinvestigationsgroup.com/contact-us/
  • Call offices at: (616) 466-4274 or Toll-Free at: (877) 566-4274. Listen to the menu. Push the appropriate number for Client Representative, New Cases, or for an Investigator on Call.
  • *If we do not answer, please leave a message for the Client Representative.
  • SIG provides up to a 30 minute No Charge Consultation.
  • Representative verifies Case can be assigned due to Need, Availability, and Legal Purpose.
  • Representative sends the link for the SIG Add A Case to the client's email.

Client inputs details.

  • Video on 'HOW TO' Create a profile and case with SIG
  • Addresses; Pics; Vids; Legal Documents uploaded by client or client's legal representative.
  • SIG Representative can speak to client & client's legal representative to go over any additional concerns, questions and concerns.
  • Retainer is Generated by SIG Representative.
  • Once the retainer is paid, your SIG Representative will schedule your Case, Surveillance, GPS Install, etc.
  • Case is assigned to Investigator(s).

Case is Worked

  • Evidence, Details, Interviews, Reports, Video, Photos, etc are uploaded for the case.
  • Representative communicates details to the Client, and or Attorney.
  • Changes & Modifications to Case if necessary.
  • Evidence, Details, Interviews, Reports, Video, Photos, etc are uploaded for the case.
  • Representative communicates details to the Client, and or Attorney.
  • Evidence, Details, Interviews, Reports, Video, Photos, etc are uploaded for the case. *IF needed.
  • Finish Case.

Report

  • Speak to Client's Legal Representative.
  • Write Report.
  • Edit Video/Edit Photos.
  • Collect any balance due.
  • Issue upload report; evidence; video; photos; other reports.
  • Refund any unused Retainer.

Legal (Deposition; Legal Meeting; Court).

  • Speak to Attorney or Legal Representative regarding needs of client. E.G. Phone;
  • Invoice retainer for need.
  • Testify; Report; Show Evidence Collected.
  • Return any unused Retainer.